Shipping Policy
At Revelo London, we're proud to serve customers across the United Kingdom with reliable and efficient shipping. Please read below for everything you need to know about how we ship your premium coats and jackets.
1. General Shipping Information We offer free shipping throughout the United Kingdom on every order, with no minimum purchase. Delivery times may vary depending on your location and the size/weight of your order.
2. Processing Time Orders are typically processed within 1–2 business days (Monday to Friday), excluding weekends and holidays. During peak seasons or promotional events, processing times may be slightly longer. We'll keep you informed of any delays.
3. Shipping Rates Free Shipping – We offer free shipping on all orders across the entire United Kingdom, with no minimum purchase. There are no hidden delivery charges at checkout.
4. Estimated Delivery Times Here's what to expect once your order is processed:
- Transit Time: 1–2 business days
- Shipping Time: 3–10 working days
- Total Delivery Time: 4–12 business days
- Order Cutoff Time: 6:00 PM
- Time Zone: (GMT) Greenwich Mean Time – London
Please note: Delivery times are estimates and may be affected by carrier delays or extreme weather conditions.
5. Shipping Restrictions We do not ship to PO Box addresses, military addresses (APO/FPO/DPO) or restricted areas. Certain items may be subject to shipping restrictions depending on United Kingdom-specific regulations or carrier restrictions.
6. Failed Delivery or Returned Packages In the event of failed delivery attempts, incorrect address information or undelivered packages, orders may be returned to us. We will contact you if this occurs and arrange a new shipment, which may incur additional shipping costs.
7. Lost or Damaged Packages If your package is lost or damaged in transit, please contact us immediately by email: info@revelofashion.com. We will work with the carrier to investigate the problem and find a solution as soon as possible.
8. Shipping Policy Update We may update our shipping policy from time to time to meet Google Shopping Ads requirements or to improve our service. The latest version will always be available on this page. (Last updated: 10/08/2026)
9. Contact Information Store name: Revelo London Company name: ECOMGLAM Company Address: Zandvoordestraat 3 bus A000, 9052 Gent, Belgium Warehouse Address: 115 Russell Lane, London, Barnet, Greater London, N20 0AZ, United Kingdom Company nr.: 0757.854.268 VAT nr.: BE 0757.854.268 Phone: +44 7418 315949 Email: info@revelofashion.com Monday to Friday | 09:00 – 17:00 (GMT) Weekends | 11:00 – 16:00 (GMT) We aim to respond to your inquiries within 24 hours.